Shipping policy
Shipping Policy
Last Updated: September 13, 2026
At TekVivo, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how orders are processed and delivered within the United States.
Order Processing
Orders are generally processed after payment has been successfully confirmed.
Processing times may vary depending on product availability, order volume, weekends, and holidays.
You will receive order-related updates using the contact information provided during checkout.
Delivery Time
For orders within the United States, the estimated delivery time is:
5β10 business days
Delivery estimates are approximate and may vary depending on your location, shipping carrier, product availability, weather, holidays, or other circumstances outside our control.
Tracking Information
Once your order has been shipped, tracking information will be provided when available.
You can use the tracking information to monitor your shipment's progress.
Please allow some time for tracking information to become active after your order has been shipped.
Shipping Cost
Shipping availability and applicable shipping charges will be displayed on the product page or during checkout.
If an item qualifies for free shipping, the applicable free-shipping offer will be displayed on the website or at checkout.
Delivery Address
Please make sure your shipping address is accurate and complete before submitting your order.
TekVivo is not responsible for delays or delivery problems caused by incorrect or incomplete address information provided by the customer.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact our customer support team.
We will help you review the available tracking and shipping information.
Damaged Packages
If your package arrives visibly damaged, please take photos of the package and product and contact us as soon as possible.
For damaged, defective, or incorrect products, please refer to our Return & Refund Policy.
Changes to Shipping Policy
TekVivo may update this Shipping Policy from time to time. Any changes will be posted on this page.
Contact Us
For shipping-related questions:
TekVivo
Email: tekvivo.support@gmail.com