Shipping policy

Shipping Policy

Last Updated: September 13, 2026

At TekVivo, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how orders are processed and delivered within the United States.

Order Processing

Orders are generally processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, weekends, and holidays.

You will receive order-related updates using the contact information provided during checkout.

Delivery Time

For orders within the United States, the estimated delivery time is:

5–10 business days

Delivery estimates are approximate and may vary depending on your location, shipping carrier, product availability, weather, holidays, or other circumstances outside our control.

Tracking Information

Once your order has been shipped, tracking information will be provided when available.

You can use the tracking information to monitor your shipment's progress.

Please allow some time for tracking information to become active after your order has been shipped.

Shipping Cost

Shipping availability and applicable shipping charges will be displayed on the product page or during checkout.

If an item qualifies for free shipping, the applicable free-shipping offer will be displayed on the website or at checkout.

Delivery Address

Please make sure your shipping address is accurate and complete before submitting your order.

TekVivo is not responsible for delays or delivery problems caused by incorrect or incomplete address information provided by the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team.

We will help you review the available tracking and shipping information.

Damaged Packages

If your package arrives visibly damaged, please take photos of the package and product and contact us as soon as possible.

For damaged, defective, or incorrect products, please refer to our Return & Refund Policy.

Changes to Shipping Policy

TekVivo may update this Shipping Policy from time to time. Any changes will be posted on this page.

Contact Us

For shipping-related questions:

TekVivo
Email: tekvivo.support@gmail.com